Effective Date: 07/06/2025
At Floorwalle, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, or team.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, delivery address, and other contact details provided via forms, inquiries, or direct communication.
- Transactional Information: Details of purchases or service requests, invoices, and payment records.
- Technical Information: IP address, browser type, device information, operating system, and browsing behavior via cookies and analytics tools.
2. How We Use Your Information
We use your data to:
- Respond to inquiries, schedule consultations, and provide quotes.
- Process and deliver orders and services.
- Improve user experience on our website.
- Send service updates, promotional offers, or relevant news (with your consent).
- Comply with legal and regulatory obligations.
3. Data Sharing & Disclosure
We do not sell or rent your personal information to third parties.
However, we may share your information with:
- Service providers or subcontractors involved in delivering your order or installation.
- IT and marketing providers who help us manage our systems, website, or promotional communications.
- Regulatory authorities if legally required.
All third parties are bound by confidentiality and data protection agreements.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can choose to accept or decline cookies via your browser settings. Please note that disabling cookies may affect certain functionalities of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent to marketing communications at any time.
- Request a copy of the personal data we hold about you.
To exercise any of these rights, contact us at:
📧 info@floorwalle.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their respective privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Floorwalle
📧 info@floorwalle.com
🌐 www.floorwalle.com
Your trust is important to us. Thank you for choosing Floorwalle.
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